Payment Rules for DANA and QRIS
Our Terms & Conditions apply when you create, access or close an account, and when you use a supported wallet or bank route. Eligibility and access depend on local law, so you must provide accurate account details and complete the phone verification step before access is
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enabled. We record the payment reference, account identity and status needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. A payment can remain pending while the reference is checked; do not repeat the instruction until the status is confirmed. The terms also
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cover restricted activity, account suspension, corrections, policy updates and the process for raising a dispute. The governing treatment can vary by your location, and where local law permits, we apply the version displayed for your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.